Windshield replacement in Burnaby
We replace windshields in Burnaby at your address. You call or text, we confirm your ICBC coverage or give you a firm cash price, and we come to your driveway, your workplace lot or your parkade. Most windshields take 60 to 90 minutes, camera recalibration is included when your vehicle needs it, and on an ICBC claim you pay only your deductible.
Same-day or next-day windows are typical for Burnaby; you get an exact arrival window when we confirm the booking.
Burnaby sits on both sides of Highway 1, and most of its drivers touch the freeway at Kensington, Gaglardi, or Willingdon every day. Add the steady mixer and aggregate traffic feeding tower construction around Metrotown and Brentwood, and Burnaby windshields collect more than their share of gravel strikes.
Mobile work here splits between homes and workplaces. South Burnaby's business parks. Glenlyon, Big Bend, Lake City, have generous surface lots that make easy install sites with a property manager's nod. Around the town centres it takes more planning: tower parkades have height limits, and curb space near active construction blocks disappears early in the day.
Burnaby Mountain is its own microclimate. SFU and UniverCity bookings are routine, but a winter morning up Gaglardi can be snow while the valley floor is just wet, so mountain appointments occasionally shift a day with the weather.
Where Burnaby windshields take their hits
Highway 1 through Burnaby
Some of the region's heaviest truck lanes; gravel strikes at highway speed hit harder, hang back from open loads.
Lougheed Highway through Brentwood
Recurring construction zones and staging around the town centre track aggregate onto the road surface.
Marine Way
Big-box and industrial traffic sheds grit, especially at yard exits between Boundary Road and Byrne Road.
Gaglardi Way
Winter traction sand on the SFU climb lingers on the shoulders well into spring.
Where we can work in Burnaby
- Metrotown and Brentwood tower parkades: many residential levels are lower than the service van needs, and strata permission is required either way. We confirm both before booking underground.
- Business parks in Glenlyon, Big Bend, and Lake City are ideal install sites: flat, open stalls, and often a covered visitor spot that solves the rain question.
- Near active construction around the town centres, street parking is tight and changes week to week; a visitor stall or loading bay at your building, arranged ahead, beats hunting for curb.
- Replacements need a dry panel: on heavy-rain days we work under cover, garage, carport, covered stall, or move the booking to the next dry window.
ICBC windshield claims in Burnaby
If you have Comprehensive coverage, your windshield replacement in Burnaby is an ICBC claim, and you do not need to call ICBC first. ICBC's own glass claims page says you can go directly to an approved Glass Repair Program facility, which is what we are. We open the claim when you book, you pay your deductible at the appointment, and we invoice ICBC for the rest. There is no second bill.
If it is only a chip, and it meets ICBC's guidelines for a repair, the repair has no deductible at all. We check that before we book a replacement, and we tell you which one you need. If you would rather not open a claim, or your deductible is close to the cost of the job, we quote the cash price and you choose.
What we fix in Burnaby
Every pane on the car, not just windshields, all of it at your Burnaby address.
- Windshield replacementOEM-equivalent glass, camera recalibration planned in when your car needs it.
- Rock chip repairResin-injected in about 30 minutes, before it runs into a crack.
- Side & door glassBreak-ins and hits. Vacuumed out and re-glazed on the same visit.
- Rear glassIncluding the defroster grid and its connections.
- ADAS recalibrationLane-keep and emergency-braking cameras re-aimed after the glass goes in.
- Mobile serviceDriveway, office lot or street. The van carries the whole shop.
Not sure which one you need? The full glass service list explains each job, and a photo of the damage sent to us by text gets you an answer within the hour.
Common vehicles we replace glass on in Burnaby
Every model page lists the camera system, the glass options and what recalibration the car needs.
Burnaby questions
Do you replace windshields in Burnaby, or only repair chips?
Both, and replacement is most of what we do. We carry the glass for the common vehicles and order the rest for the next day, then replace it at your address in Burnaby.
Can I use ICBC for a windshield replacement in Burnaby?
Yes, if your policy includes Comprehensive coverage. We open the claim, you pay your deductible, and we bill ICBC directly. You do not need to call ICBC before you book.
How soon can you come to Burnaby?
Usually within one to three days, depending on whether your glass is in stock. If a crack is spreading, tell us when you book and we move it up.
Do you recalibrate the camera on site in Burnaby?
When the vehicle allows it, yes. Some vehicles need a controlled space and targets, and we tell you which applies to your car when we quote it. Either way, recalibration is included when your vehicle needs it.
What if it rains on the day?
Rain rarely cancels a job. We work under a carport, in a parkade or under the canopy we carry. In heavy rain with no cover we reschedule rather than risk the seal.
Can you work in my Metrotown parkade?
If the height bar clears our van (roughly 2.1 metres), the stall has working room, and the strata or building manager has said yes. Many residential levels under the towers are lower than that, in which case a surface visitor stall or a legal curb spot nearby is the usual plan B.
Do you service SFU and UniverCity on Burnaby Mountain?
Yes, regularly. The one caveat is winter: the mountain gets snow when the rest of Burnaby gets rain, so December-to-February bookings up the hill occasionally shift a day for weather.
Where do you set up near Brentwood with all the construction?
We find legal, level curb space on the quieter side streets, or use your building's loading bay or visitor parking with permission. Recurring construction zones change the parking picture constantly, so we confirm the exact spot the day before.