Rock chip? Typically $0 with comprehensive. Fixed in 30 minutes.

Not usually — that's the point of the program. Glass repairs at approved facilities are handled per ICBC's Glass Repair Program, and the claim can be started and processed at the facility. Bring your driver's licence and vehicle registration; we validate your coverage on-site and confirm every detail with you before any work begins.

That's set by your own policy, so we won't quote a figure here — any number we guessed would be someone else's policy. When you arrive, we validate your coverage on-site and confirm exactly what applies to your situation, including any deductible, before work starts. You approve the full picture first; nothing is discovered at pickup.

The technician assesses the damage against ICBC's repair guidelines and the sightline standards in the BC Motor Vehicle Act Regulations. If it's past the repair threshold, we walk you through the replacement path instead. Either way the process is the same: we validate your coverage on-site and confirm what applies before anything is touched.

Yes. The process on your end stays simple: we confirm the details with your insurer, validate your coverage before any work begins, and where direct billing is available we handle that paperwork. Whatever your policy provides is confirmed with you up front — in writing, not as a surprise when you collect the car.